Terms and Conditions

    Last Updated: 4/20/2026

    1. Agreement to Terms

    These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and TeqWiz ("Company," "we," "us," or "our") concerning your access to and use of our services, including our Business Management System (BMS), GreenPOS system, AI Agents, custom software development, and SMS messaging services.

    By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our services.

    2. Services Description

    TeqWiz provides IT solutions and software services including:

    • Business Management System (BMS): Includes Warehouse Management, ERP, Accounting, E-commerce Fulfillment, and Shipping solutions
    • GreenPOS: Comprehensive Point-of-Sale system for medical marijuana dispensaries with Metrc integration
    • AI Agents: Automated systems for inbound/outbound calls, SMS, and chat services
    • A2P 10DLC Services: Registration and approval services for business SMS messaging
    • Platform Integrations: BigCommerce, Shopify, WooCommerce, Magento, QuickBooks, and Metrc

    3. User Accounts and Eligibility

    Eligibility

    You must be at least 18 years old and capable of forming a binding contract to use our services. By using our services, you represent and warrant that you meet these requirements.

    Account Registration

    You may be required to create an account to access certain services. You agree to:

    • Provide accurate, current, and complete information
    • Maintain and update your information as necessary
    • Maintain the security of your account credentials
    • Accept responsibility for all activities under your account
    • Notify us immediately of any unauthorized use

    4. SMS Messaging Terms

    Consent to Receive Messages

    By providing your mobile phone number and opting in, you expressly consent to receive SMS text messages from TeqWiz, including but not limited to:

    • Transactional messages (order confirmations, service updates)
    • Promotional messages (offers, announcements)
    • Service-related messages (account notifications, security alerts)
    • Customer support communications

    Message Frequency and Charges

    Message frequency varies based on your subscription and activity. You may receive up to 4 promotional messages per month, with transactional messages sent as needed. Message and data rates may apply as per your mobile carrier's plan. Please contact your mobile carrier for details.

    Opt-Out Rights

    You may opt-out of receiving SMS messages at any time by:

    • Replying "STOP" to any message
    • Contacting us at [email protected]
    • Managing preferences in your account settings

    A2P 10DLC Compliance

    All SMS communications comply with A2P 10DLC regulations, CTIA guidelines, and carrier requirements. Our messaging campaigns are registered with The Campaign Registry (TCR) and approved by carriers.

    5. Acceptable Use Policy

    You agree not to use our services to:

    • Violate any applicable laws or regulations
    • Infringe upon the rights of others
    • Transmit harmful, offensive, or illegal content
    • Attempt unauthorized access to our systems or user accounts
    • Interfere with or disrupt the operation of our services
    • Use our services for fraudulent purposes
    • Send spam or unsolicited messages
    • Reverse engineer or copy any part of our software

    6. Payment Terms

    Fees and Billing

    You agree to pay all fees associated with your use of our services. Fees are subject to change with notice. All payments are processed securely through our third-party payment providers.

    Recurring Charges

    For subscription-based services, you authorize us to charge your payment method on a recurring basis until you cancel your subscription.

    Refunds

    Refund eligibility is determined on a case-by-case basis. Please contact us at [email protected] to discuss refund requests.

    7. Intellectual Property Rights

    All content, features, and functionality of our services, including but not limited to software, text, graphics, logos, and trademarks, are owned by TeqWiz or its licensors and are protected by copyright, trademark, and other intellectual property laws.

    You are granted a limited, non-exclusive, non-transferable license to use our services for your internal business purposes. You may not copy, modify, distribute, sell, or lease any part of our services without our explicit written permission.

    8. Data and Privacy

    Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection, use, and protection practices.

    9. Service Level and Availability

    We strive to maintain high availability of our services but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our services with or without notice. We are not liable for any interruption, modification, or discontinuation of services.

    10. Disclaimer of Warranties

    OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

    11. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEQWIZ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OUR SERVICES.

    OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

    12. Indemnification

    You agree to indemnify, defend, and hold harmless TeqWiz and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from your use of our services, violation of these Terms, or violation of any rights of another party.

    13. Termination

    We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, for any reason including violation of these Terms. Upon termination, your right to use our services will immediately cease.

    You may terminate your account at any time by contacting us at [email protected].

    14. Governing Law and Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court.

    15. Changes to Terms

    We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date and, where appropriate, by sending an email to registered users. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

    16. Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

    17. Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and TeqWiz regarding your use of our services and supersede all prior agreements and understandings.

    18. Contact Information

    If you have any questions or concerns about these Terms, please contact us:

    TeqWiz

    Email: [email protected]

    Website: https://teqwiz.com

    Address: United States

    By using TeqWiz services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.